How do I return an unwanted item? October 30, 2019 17:03 Updated We are sorry that you received an item that you no longer want. Please head over to our returns app here and follow the steps. Related articles Can I cancel once I’ve made my purchase? How do I return an item that's defective or was shipped to me incorrectly? Is The Hollis Co. currently hiring? What if my item was received damaged/defective/wrong? What if the ticket I wanted was already sold out? Comments 0 comments Article is closed for comments.