How do I return an unwanted item? October 30, 2019 17:03 Updated We are sorry that you received an item that you no longer want. Please head over to our returns app here and follow the steps. Related articles How do I return an item that's defective or was shipped to me incorrectly? Is The Hollis Co. currently hiring? Can I send items I buy during the sale as gifts? Can I cancel once I’ve made my purchase? What if my item was received damaged/defective/wrong? Comments 0 comments Article is closed for comments.