What if my item was received damaged/defective/wrong? November 18, 2019 19:41 Updated We are so dang sorry that you received a damaged/defective/wrong item and we definitely want to get you taken care of! Please email email@example.com and we'll be happy to help. Related articles What if my item was received damaged/defective/wrong? How do I return an item that's defective or was shipped to me incorrectly? How do I return an unwanted item? How can I track my order? Do you ship internationally? Comments 0 comments Article is closed for comments.